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Mutual of Omaha

Mutual of Omaha

Insurance Company: Mutual of Omaha
Parent Company: None

Important Contacts

Sales Support: 800-775-1000
Member Services: 800-775-6000


Agent Login: https://accounts.mutualofomaha.com
Main Website: https://www.mutualofomaha.com/

Plan Types Offered
  1. Medicare Prescription Drug Plan
  2. Medicare Supplement
  3. Term Life
  4. Long Term Care
  5. Disability

Click here to get contracted with Mutual of Omaha.


All producers wishing to sell Mutual of Omaha PDP plans must successfully
complete the America’s Health Insurance Plans (AHIP) certification as well as Mutual of Omaha’s PDP certifications.


All available marketing materials for the PDP products can be viewed and downloaded on Sales Professional Access (SPA- www.mutualofomaha.com/broker) under Forms and Materials.


There are currently no training tools available on the Producer Portal.

Enrollment Methods
  • Online through the MOO e-App
  • Paper Application
Scope Of Appointment (SOA)

A SOA form is required when meeting in-person with a potential, new, or existing beneficiary, or someone seeking information on behalf of a beneficiary, and is used to carry out marketing or sales activities.

Events – Benefit Presentations

Report all marketing/sales events. Mutual has a request form which must to completed prior to conducting a marketing/sales event. This form is available in the producer portal.


Compensation, including commission and administrative fees, as defined in your Medicare Advantage or Medicare Prescription Drug Plan Fee Table in your Compensation Schedule, will be paid on or about the 20th of each month and
is based on notification from CMS that the plan is still inforce.

Client Tracking
  • If you submit an enrollment application:
    • For electronic enrollments
      • For enrollments that are in progress, access progress reports by clicking the View Dashboard button within the PDP e-App. The dashboard will provide a status update on the progress of the e-App enrollment
      • For submitted enrollments, call 877-775-1360
    • For paper enrollments, call 877-775-1360
  • CMS approved enrollments (both electronic and paper):
    There are two links available to access your report:
    • Click the link labeled “Prescription Drug Plan Approvals” under the “Reports” tab in Sales Professional Access (SPA), or
    • Click the link “Approved Cases” located on the “Electronic Applications” page under the button to launch the PDP e-App
      Please note: CMS approved enrollments may take up to seven to ten business days to display.

Forms & other documents are available through the producer portal.